FAQs – Scoobygroom

Frequently Asked Questions

We offer a wide range of grooming services including bathing, brushing, haircuts, nail trimming, ear cleaning, and even dying! . We also offer specialized services such as flea and tick treatments and de-shedding treatments.

Q: How often should I bring my pet in for grooming?

The frequency of grooming depends on your pet’s breed, coat type, and lifestyle. As a general guideline, most pets benefit from grooming every 4 to 8 weeks. Our experienced groomers can assess your pet’s needs and recommend a grooming schedule tailored to them.

Q: Do you groom all breeds of pets?

Yes, we groom dogs and cats of all breeds, sizes, and ages. Our skilled groomers are experienced in handling various coat types and temperaments, ensuring a comfortable and stress-free grooming experience for your pet.

Q: Can I stay with my pet during the grooming process?

While we understand that some pet owners may prefer to stay with their pets, we find that most pets are more relaxed and cooperative when their owners are not present. Rest assured, our groomers prioritize your pet’s safety and well-being throughout the grooming process.

Q: Do you use sedation for grooming?

No!, we do not use sedation for grooming unless it is medically necessary and prescribed by a veterinarian. Our groomers are trained to handle pets with care and patience, ensuring a gentle and positive grooming experience without the need for sedation.

Q: How long does a grooming session take?

The duration of a grooming session varies depending on your pet’s size, coat condition, and the services requested. On average, grooming sessions typically range from 1 to 3 hours. Our groomers work efficiently while prioritizing your pet’s comfort and safety.

Q: Do you offer any special treatments for pets with skin conditions?

Yes, we offer specialized treatments for pets with skin conditions such as allergies, dry skin, or hot spots. Our groomers use gentle products and techniques suitable for sensitive skin, and we can also recommend appropriate home care routines to help manage your pet’s skin condition.

Q: How far in advance should I schedule an appointment?

We recommend scheduling grooming appointments in advance, especially during peak seasons or holidays when our schedule tends to fill up quickly. However, we do our best to accommodate last-minute appointments whenever possible. We Have memberships!

Q: What measures do you take to ensure my pet's safety during grooming?

Your pet’s safety is our top priority. We maintain a clean and sanitized grooming environment, use high-quality grooming tools and products, and employ gentle handling techniques. Additionally, our groomers are trained to recognize signs of stress or discomfort in pets and adjust their approach accordingly.

Q: What if I'm not satisfied with the grooming results?

We strive for customer satisfaction and want you to be happy with the grooming services provided. If for any reason you are not satisfied with the results, please let us know, and we will do our best to address your concerns and ensure that your pet looks and feels their best.